Privacy Policy

Challan Kendra ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect / Hum Kya Information Collect Karte Hain

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Full name
• Mobile phone number
• Email address
• Vehicle registration number
• State of residence
• Any additional information you provide in messages

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website

2. How We Use Your Information / Hum Kaise Use Karte Hain

We use the information collected for the following purposes:

• To process your challan check and verification requests
• To communicate with you regarding our services
• To respond to your inquiries and provide customer support
• To improve our website and services
• To send service-related communications
• To comply with legal obligations

3. Information Sharing / Information Share Karna

We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our website (e.g., hosting, analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfer: In connection with a merger, acquisition, or sale of assets

4. Data Security / Data Suraksha

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Secure server infrastructure
• Encrypted data transmission (HTTPS)
• Restricted access to personal data
• Regular security audits

5. Data Retention / Data Kitne Time Tak Rakhenge

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Form submission data is typically retained for 12 months.

6. Your Rights / Aapke Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with relevant authorities

7. Cookies / Cookies Ka Use

Our website may use cookies to enhance user experience. Cookies are small files stored on your device. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., government portals). We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us / Sampark

If you have any questions about this Privacy Policy, please contact us:

• Email: info@challankendra.in
• Phone: +91 8796270915
• Address: Office no:307, A-43,Sector-63,Noida-201301